The Executive Dashboard: Fact or Fiction
Information Technology has come a long way from the humble payroll accounting system to integrated suite of business
applications,ostensibly to assist corporations to manage their businesses more effectively. IT disciplines in some
corporations even have a Chief Information Officer at the executive VP level with considerable clout and influence in
orchestrating the pervasiveness of IT at the all levels of the corporation. This has fueled a great appetite of expectations from
major system houses to develop and deploy the IT/ information thinking notably at the middle and top level of management.
There is ample evidence that moneys and efforts have been deployed,however the results are mixed. This paper discusses the
challenge of deploying IT and systems thinking in the corporate suite: a collection of tactical and strategic information
displayed about the performance of the business not very different from the information displayed to a driver in the
dashboard of an automobile.